Thursday, March 22, 2012
Upsey Client from Manta earlier
How do you handle an upset client and how do they rate you?
From Manta todays tip Dealing with upset customers can be difficult and frustrating. But it's important to have a plan, especially given that it’s much more difficult to attract a new customer than it is to retain an existing one. So what do you do when a customer is heated? First: stay calm. Listen carefully to your customers' complaints without interrupting. Acknowledge the problem with empathy and respect. Let them know what you can do for them and make them aware of all of their options.
From Manta todays tip Dealing with upset customers can be difficult and frustrating. But it's important to have a plan, especially given that it’s much more difficult to attract a new customer than it is to retain an existing one. So what do you do when a customer is heated? First: stay calm. Listen carefully to your customers' complaints without interrupting. Acknowledge the problem with empathy and respect. Let them know what you can do for them and make them aware of all of their options.
Wednesday, March 21, 2012
Refinancing with the new Making Homes affordable or HARP2
“Well the new Refinance program Making Homes affordable is off and starting to take off. There will be some mind sets that need to be addressed. These loans are not for rate shoppers that want to get the same rates seen in the News Papers as your not going to get a lender to refinance at a 3.875% rate if your 150% under water. You can save however.”
Tuesday, March 20, 2012
Saturday, March 17, 2012
Friday, March 16, 2012
Monday, March 12, 2012
We have more MONEY to put down why can't we get financing?
Well it is not like it used to be. www.willrudloff.com
All loans are sold somewhere and other than private funding which we no longer do lenders are not apt to lend like 4-5 years ago when equity cured a multitude of financing sins.
In today’s markets if you credit score is lower than 620-640 lenders are not as eager to lend as in years past.
Guidelines are forever changing so when a foreclosure or deed in lieu have occurred it could be 2-4 years before any financing is available and good credit has to have been demonstrated since the tarnished credit. Mwfj<>
All loans are sold somewhere and other than private funding which we no longer do lenders are not apt to lend like 4-5 years ago when equity cured a multitude of financing sins.
In today’s markets if you credit score is lower than 620-640 lenders are not as eager to lend as in years past.
Guidelines are forever changing so when a foreclosure or deed in lieu have occurred it could be 2-4 years before any financing is available and good credit has to have been demonstrated since the tarnished credit. Mwfj<>
Saturday, March 10, 2012
FHA Guides
From one of my realtors the other day
Pay up is FHA's new message
Gloucester County Times - Mar 9, 2012
WASHINGTON - If you're considering buying a house with an FHA mortgage and expect the seller to help out with your closing costs, here's a heads-up: FHA plans to impose significant restrictions on the amount of money sellers can contribute at settlements in the near future. On top of that, FHA also will be raising its mortgage insurance premiums during the coming weeks, increasing charges for new purchasers across the board.
You might ask: Why hit us with additional financial burdens right now, just as housing is showing modest signs of recovery in many areas, and the spring buying season is getting under way?
One big reason why: Over the past six years, FHA has been the turnaround champ of residential real estate, offering down payments as low as 3.5 percent despite the recession and housing bust, growing its market share from 3 percent to 25 percent-plus. The program is now financing 40 percent or more of all new home purchases in some metropolitan areas and is a crucial resource for first-time buyers and moderate-income families, especially minorities. With a maximum loan limit of $729,750 in high-cost areas, it is also a force in some of the country's most expensive markets - California, Washington, D.C., New York and parts of New England.
But during the same span of rapid growth, FHA's insurance fund capital reserves have steadily deteriorated - far below congressionally mandated levels. Delinquencies have been increasing. According to the latest quarterly survey by the Mortgage Bankers Association, FHA delinquencies rose to 12.4 percent compared with a 4.1 percent average for prime (Fannie Mae-Freddie Mac) conventional fixed-rate mortgages and 6.6 percent for VA loans.
As a result, FHA is under the gun - from Congress and from within the Obama administration - to get its own house in order, cut insurance claims and rebuild its reserves. The upcoming squeezes on seller contributions and bumps in premiums are steps in this direction, but may not be the last.
The seller-contribution cutbacks could be painful, particularly in areas of the country where closing costs and home prices are relatively high. Here's what's involved: Traditionally FHA has been uniquely generous in allowing home sellers - including builders marketing new construction - to sweeten the pot for purchasers by chipping in money to defray closing costs. FHA currently allows sellers to pay up to 6 percent of the price of the house toward their buyers' settlement expenses. Fannie Mae and Freddie Mac, by comparison, cap contributions at 3 percent. VA's ceiling is 4 percent.
Under newly proposed rules, the FHA cap would drop to the greater of 3 percent of the home price or $6,000. In sales involving houses priced at $100,000 or below, this wouldn't change anything ($6,000 equals 6 percent of $100,000). But on all sales above this threshold, the squeeze would get progressively tighter. On a $200,000 home, a buyer could today ask the seller to pay for $12,000 of a long list of settlement charges including all prepaid loan expenses, discount points on the loan, interest rate buy-downs and upfront FHA insurance premiums, among others. Under the proposed cutback, the maximum amount would be slashed in half. On many home transactions, the reductions would force sellers to lower their prices to enable cash-short buyers to get through the closing. In other cases, sales might simply be too far of a stretch for some purchasers.
The proposed cuts are open to public comment through the end of this month, but are highly likely to be adopted in much the same form soon afterward. FHA also is restricting the types of "closing costs" that sellers can pay. Six months' or a year's worth of interest payments or homeowner association dues in advance no longer will be permitted - a serious blow to many builders who use these as financial carrots.
Beyond these changes, FHA also plans significant increases in insurance premiums - from 1 percent to 1.75 percent on its upfront premiums, effective April 1, and annual premiums by 0.1 percent on all loans under $625,000 and 0.35 percent on mortgage amounts above that, effective June 1.
William McCue, president of McCue Mortgage Co. in New Britain, Conn., which does a sizable percentage of its business with FHA, said the cumulative impact of all these increases "will not just crowd first-time buyers out of the FHA market. It will prevent them from owning a home that absent these new costs would be affordable."
Bottom line: Nail down your FHA money and seller-contribution negotiations as soon as you can because later looks a lot more expensive.
(c) 2012. Gloucester County Times. All rights reserved.
–
Pay up is FHA's new message
Gloucester County Times - Mar 9, 2012
WASHINGTON - If you're considering buying a house with an FHA mortgage and expect the seller to help out with your closing costs, here's a heads-up: FHA plans to impose significant restrictions on the amount of money sellers can contribute at settlements in the near future. On top of that, FHA also will be raising its mortgage insurance premiums during the coming weeks, increasing charges for new purchasers across the board.
You might ask: Why hit us with additional financial burdens right now, just as housing is showing modest signs of recovery in many areas, and the spring buying season is getting under way?
One big reason why: Over the past six years, FHA has been the turnaround champ of residential real estate, offering down payments as low as 3.5 percent despite the recession and housing bust, growing its market share from 3 percent to 25 percent-plus. The program is now financing 40 percent or more of all new home purchases in some metropolitan areas and is a crucial resource for first-time buyers and moderate-income families, especially minorities. With a maximum loan limit of $729,750 in high-cost areas, it is also a force in some of the country's most expensive markets - California, Washington, D.C., New York and parts of New England.
But during the same span of rapid growth, FHA's insurance fund capital reserves have steadily deteriorated - far below congressionally mandated levels. Delinquencies have been increasing. According to the latest quarterly survey by the Mortgage Bankers Association, FHA delinquencies rose to 12.4 percent compared with a 4.1 percent average for prime (Fannie Mae-Freddie Mac) conventional fixed-rate mortgages and 6.6 percent for VA loans.
As a result, FHA is under the gun - from Congress and from within the Obama administration - to get its own house in order, cut insurance claims and rebuild its reserves. The upcoming squeezes on seller contributions and bumps in premiums are steps in this direction, but may not be the last.
The seller-contribution cutbacks could be painful, particularly in areas of the country where closing costs and home prices are relatively high. Here's what's involved: Traditionally FHA has been uniquely generous in allowing home sellers - including builders marketing new construction - to sweeten the pot for purchasers by chipping in money to defray closing costs. FHA currently allows sellers to pay up to 6 percent of the price of the house toward their buyers' settlement expenses. Fannie Mae and Freddie Mac, by comparison, cap contributions at 3 percent. VA's ceiling is 4 percent.
Under newly proposed rules, the FHA cap would drop to the greater of 3 percent of the home price or $6,000. In sales involving houses priced at $100,000 or below, this wouldn't change anything ($6,000 equals 6 percent of $100,000). But on all sales above this threshold, the squeeze would get progressively tighter. On a $200,000 home, a buyer could today ask the seller to pay for $12,000 of a long list of settlement charges including all prepaid loan expenses, discount points on the loan, interest rate buy-downs and upfront FHA insurance premiums, among others. Under the proposed cutback, the maximum amount would be slashed in half. On many home transactions, the reductions would force sellers to lower their prices to enable cash-short buyers to get through the closing. In other cases, sales might simply be too far of a stretch for some purchasers.
The proposed cuts are open to public comment through the end of this month, but are highly likely to be adopted in much the same form soon afterward. FHA also is restricting the types of "closing costs" that sellers can pay. Six months' or a year's worth of interest payments or homeowner association dues in advance no longer will be permitted - a serious blow to many builders who use these as financial carrots.
Beyond these changes, FHA also plans significant increases in insurance premiums - from 1 percent to 1.75 percent on its upfront premiums, effective April 1, and annual premiums by 0.1 percent on all loans under $625,000 and 0.35 percent on mortgage amounts above that, effective June 1.
William McCue, president of McCue Mortgage Co. in New Britain, Conn., which does a sizable percentage of its business with FHA, said the cumulative impact of all these increases "will not just crowd first-time buyers out of the FHA market. It will prevent them from owning a home that absent these new costs would be affordable."
Bottom line: Nail down your FHA money and seller-contribution negotiations as soon as you can because later looks a lot more expensive.
(c) 2012. Gloucester County Times. All rights reserved.
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